Support agreement for licence and product support. Where support of the product is undertaken, for example maintenance/repair.
Sample
"PURCHASE AND LICENCE AGREEMENTS, PAYMENT TERMS
1. Description of (name of application) - ## and the purchaser acknowledge that ## is the Asia/Pacific and South Africa, Regional Distributor of ......
2. Licence of Software - ## agrees to grant and the Purchaser agrees to accept on the terms and conditions ...............
3. Licence Fees - Providing the Purchaser has paid the current licence fee in advance, ## from time to time will provide the Purchaser with updates to the software and........
4. Software Support Service ?
4.1 Subject to the terms and conditions herein contained including without limitation, the payment of all fees charged by ## detailed in Software/Hardware Maintenance and Support Agreement (SCHEDULE 1), ## must provide the Software Support Services described in SCHEDULE 1.
4.2 ## must respond within ......"
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